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Outstanding Results from Tri-Wall's Latest Customer Experience Survey

Gavin Peters
Chief Executive Officer UK
Certificate1, Certificate2, Certificate3
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Tri-Wall is dedicated to providing the best customer service at all times from each of our UK sites and the latest results at Tri-Wall North East demonstrate that even throughout turbulent times, our customers recognise the great work we do.

Feedback from customers showed that 94% would describe the service they received as “excellent”, 75% said products met their needs “extremely well” with the remaining 25% selecting “very well”. 81% of customers are “extremely satisfied” with the service they received and 100% of customers would recommend Tri-Wall to a friend or colleague.

This is just the latest in a long line of great results from Tri-Wall UK over the previous few years and there’s definitely more to come in the next few months!

Gavin Peters
Certificate1, Certificate2, Certificate3

Gavin leads Tri-Wall's strategic direction and sets the tone for our business development.

Having worked in the packaging industry for over 22 years, his skillset is varied and his industry knowledge is unmatched. As well as his role as CEO at Tri-Wall, Gavin is also Vice Chair of Make UK, Wales (an organisation championing engineering and manufacturing in the UK) and lends his expertise to various business support bodies.

Core strengths: marketing, design, strategy, business development

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